GENERAL:

USE OF SUNDARCASHMERE.CO.UK

By the use and navigation of this website and/or placing an order on the website you agree to be bound by our Terms and Conditions (T’s and C’s) which include our Privacy Policy.

LIMITATION OF LIABILITY

SUNDAR CASHMERE shall under no circumstances be held liable for any actual, indirect, direct, incidental or any other damage or loss that arises out of the use of the SUNDAR CASHMERE website and its content.

SUNDAR CASHMERE is released from its obligation to deliver in the event of a case of force majeure.  SUNDAR CASHMERE disclaims all responsibility for incorrect or inappropriate use of its products.

CONTENT

Although SUNDAR CASHMERE will do whatever it can to provide accurate information to its customers, errors may occur.

SUNDAR CASHMERE cannot be held liable for the integrity, reliability, appropriateness, completeness or accuracy of the information.  SUNDAR CASHMERE therefore reserves the right to waive liability to any damages incurred from inaccurate information displayed on this website.

SUNDAR CASHMERE reserves the right to amend the information on the website at any time.

PRIVACY POLICY

SUNDAR CASHMERE is the sole owner of the information collected on this website.

We will not share, sell, or rent this information to others in ways different from what is disclosed in this statement. Your privacy is of the highest importance to us, and we will never release your personal details to any outside company for mailing or marketing purposes.

Please read our detailed Privacy Policy.

 

 

ORDERING:

PLACEMENT OF ORDER

All orders are placed online through the SUNDAR CASHMERE website.

In all cases, the following information regarding the customer’s identity must be included to register the order:

–          Name, surname, billing and delivery address, telephone number

–          Financial information for example credit card number, expiration date

–          Quantity of products required

–          Any restrictions on access to the place of delivery

When you place an order with SUNDAR CASHMERE online you will be taken through a secure checkout process.

Up to the point at which you submit your order payment you are able to add, amend or delete any items that you have placed in your shopping cart.

Please note, as with all SUNDAR CASHMERE online purchases, that payment will be debited and cleared from your account upon validation of your order.

ORDER CONFIRMATION

An email is automatically sent to the customer to confirm receipt of the order, provided that the email address given on the order form is correct.

This email will contain your order number and the details of your purchase.

SUNDAR CASHMERE will also store an electronic copy of the documents concerning the orders of the customer. SUNDAR CASHMERE will send an email confirmation when the customer’s order has been dispatched.

ACCEPTANCE OF YOUR ORDER

SUNDAR CASHMERE reserves the right however to not accept your order or cancel your purchase for whatever reason it seems fit, including but not limited to: a wrong billing information, unavailability of the requested item(s), in case we have reason to believe that you are a reseller or when there was an error in the price.

Unless SUNDAR CASHMERE cancels your order, acceptance of your order and the purchase agreement between the customer and SUNDAR CASHMERE will be completed once your order has been dispatched.

CHARACTERISTICS OF THE PRODUCTS

SUNDAR CASHMERE strives to present as clearly as possible the important characteristics of the products on the products page.

The information and photographs are provided for informational purposes only and are not legally binding.

SUNDAR CASHMERE has taken every care that the pictures online are as representative as possible of our products. Colour differences however may occur and can vary from screen to screen.

Unless otherwise specified on the site, all of the products sold by SUNDAR CASHMERE are new and comply with current applicable legislation.

SUNDAR CASHMERE reserves the right to modify the selection of products available.

MEANS OF PAYMENT

Customers can pay their order online on our website by Visa, MasterCard, American Express or Bank debit card as well as PayPal.

We are unable to accept payments by any other payment method than mentioned here above.

The customer guarantees SUNDAR CASHMERE that they have all the authorizations required and the required capacity to use the chosen method of payment.

Card fraud is illegal and will lead to prosecution in all cases.

By placing an order online on the SUNDAR CASHMERE website you authorize SUNDAR CASHMERE to process a charge or charges on your credit card for the amount of the total order price for the goods which the customer has purchased.

All credit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to SUNDAR CASHMERE, we will not be liable for any delay or non-delivery.

SUNDAR CASHMERE has taken all necessary steps to ensure the security and confidentiality of the data transmitted online (online payment on the site), through the usage of SSL (Secure Socket Layer).

The transaction is carried out through a specialized organization, which solely receives online provided bank details at the time of payment.

SUNDAR CASHMERE shall not be liable for any damages suffered as a result of the use of electronic means of communication such as viruses or interception or manipulation of electronic communications by third parties.

SUNDAR CASHMERE will never ask you to send any personal details (such as credit card details via email).  Should you receive an email claiming to be from SUNDAR CASHMERE requesting this kind of information please do not respond but contact us immediately.

 

DELIVERY:

DELIVERY COSTS

All goods will be shipped by Royal Mail. We deliver domestically free of charge. At present, SUNDAR CASHMERE do not deliver internationally.

PACKAGING, DELIVERY AND ENVIRONMENT

The products will be packaged in compliance with current transport standards, to ensure maximum protection of the products during delivery, customers are asked to comply with the same standards when returning products (see ‘Cancellations, returns and exchanges’).

CANCELLATIONS BEFORE DISPATCH

SUNDAR CASHMERE grants its customers the opportunity to cancel their order before shipping.

Conversely, once validated, an order can no longer be modified.  The customer has to notify SUNDAR CASHMERE at contact us  as quickly as possible after validation of the order.

If the order has not yet been dispatched SUNDAR CASHMERE will register the cancellation of the order.  The customer will then be refunded either by crediting the customer’s credit card or the customer’s SUNDAR CASHMERE account.

If, upon notification by the customer, the goods already have been dispatched, our returns policy applies.

RETURNS AND EXCHANGES

For information please see our returns page

Please note that SUNDAR CASHMERE reserves the right to claim a compensation for possible damage occurring to returned products.

RECEIVING YOUR REFUND

Upon acceptance of the merchandise for return, SUNDAR CASHMERE will send an email notification to the customer and the refund (the value of the returned goods at the time of purchase and the original shipping cost) will be processed within 30 business days.

Your refund will be credited to the original payment method.